Shipping & Returns Policy

SHIPPING POLICY

We know that you would rather have your purchase sooner than later, so we ship every order as fast as possible. We try our best to ship most of our packages by FedEx Ground the same business day if checkout is completed by 2:00PM EST (servers require one business day to build). 

We offer free shipping on all orders within the contiguous United States. If you are looking to make a purchase from another country, please contact us for a shipping quote. We can arrange pallets for pickup for large freight orders for your courier.

You should receive tracking information from us within 24 hours of purchase. If you do not receive any tracking information, please let us know! We want to make sure that you know when to expect your order.

RETURNS POLICY

Any returns are subject to a restocking fee. A 15% restocking fee will be assessed on any returned equipment that is "buyers remorse" or not a hardware failure. Returns are authorized 30 days from the purchase date/order date.

Any refused shipments will be charged a 10% restocking fee and credited less the original shipping costs. No refunds will be issued until the refused shipment has arrived in our warehouse. Refused shipments that are lost in transit are the sole responsibility of the refuser.