How to Disable Non-HP Memory Warning on HPE Gen9 Servers – Step-by-Step Guide

Brad Anderson|
Quickly eliminate the non-HP memory warning on HPE ProLiant Gen 9 servers with our easy troubleshooting guide. Perfect for IT admins using third-party RAM, this step-by-step tutorial shows you how to access hidden debug menus, disable HPE SmartMemory validation, and optimize boot performance. Keep your HPE Gen 9 server running smoothly without brand restrictions.

Using non-HP branded memory in your HPE Gen 9 server and seeing an annoying warning message during bootup or in iLO? This guide will walk you through disabling the non-authentic memory error using hidden service and debug menus in the ROM-Based Setup Utility (RBSU). Follow these steps to eliminate the warning and optimize your server’s boot process, ensuring a seamless experience.

Applies To

Steps to Disable Non-HP Memory Warning

1. Access System Utilities at Boot

To begin, you’ll need to enter the server’s System Utilities during the boot process:

  • Power on or reboot your HPE Gen 9 server.
  • When the boot screen appears, press F9 to launch the System Utilities menu.

2. Open the Debug Menu

The Debug Menu is a hidden feature that allows you to modify advanced settings, including the memory validation option:

  • From the System Utilities screen, press Ctrl+Alt+D simultaneously.
  • This key combination will open the Debug Menu. If it doesn’t work, ensure you’re pressing the keys at the correct time during the System Utilities screen.

3. Disable HPE SmartMemory Validation

Once in the Debug Menu, locate the memory validation setting:

  • Find the HPE SmartMemory Validation option.
  • Change the setting to Disabled to stop the server from checking for HP-branded memory.

4. Save Changes and Reboot

To apply the changes and ensure the warning message no longer appears:

  • Press F10 to save your changes.
  • The server will prompt you to confirm the settings.
  • Reboot the server to apply the new configuration.

Additional Notes

  • Service Menu Access: If you need to explore other advanced settings, the Service Menu can be accessed by pressing Ctrl+A from the System Utilities screen. However, this is not required for disabling the non-HP memory warning.
  • Backup Configurations: Before making changes to the BIOS or RBSU, consider backing up your current server configuration to avoid unintended issues.
  • Compatibility Check: Ensure your non-HP memory meets the server’s specifications to avoid performance or stability problems.
  • Persistent Issues: If the warning persists or you encounter errors, contact SaveMyServer support or consult the HPE Gen 9 server documentation for further assistance.

By following these steps, you can easily disable the non-HP memory warning on your HPE Gen 9 server, streamlining the boot process and improving your server management experience.

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